We’ve won! (And it’s all thanks to our customers)
Tuesday 27th January 2026
Intelligent PMI is proud to announce it has received the Feefo Platinum Trusted Service Award, an exclusive seal of excellence reserved for businesses that consistently deliver world-class customer experiences year after year.
The Platinum Trusted Service Award is awarded only to companies that have achieved the Gold standard for three or more consecutive years. This milestone reflects our unwavering dedication to its customers and its ability to maintain exceptional service levels even as market conditions evolve.
As we move further into 2026, the consumer landscape has shifted. While financial caution remains a factor, the primary driver for modern shoppers is certainty. In this age of AI-driven interactions and digital saturation, consumers are increasingly seeking "human-centric" brands they can rely on. This award celebrates brands like Intelligent PMI that have moved beyond "customer satisfaction" to build deep-rooted customer advocacy, making excellence a permanent part of their business DNA.